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Table of Contents
Quality Audit, LIS standards.
Total Quality Management (TQM): Definition, Concepts, Elements.
Performance evaluation, MIS, SWOT, Reengineering, Time and Motion Study.
Decision Tables, DFD
Project Management - PERT/CPM
Library as a system
Library statistics
Types of reports, Annual report compilation, contents and style
Cost effectiveness and Benefit Analysis.
Outsourcing
Budgetary control
Budgeting Techniques - PPBS, Zero-Based Budgeting
Financial Management: Resources Mobilization.
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